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Zango's Compliance Problems

July 31, 2007


Last November, Zango and the FTC announced a settlement of the FTC's investigation of Zango's practices. Among the key requirements: Zango agreed to install only after "clearly and prominently disclos[ing] the material terms [of its software] prior to the display of, and separate from, any [EULA]." Zango further agreed to label each of its ads with a “clear[] and prominent[]” marking as to the source of the ad, as well as a hyperlink to removal and complaint procedures.

Some of Zango's installations do some of what the settlement requires. But others don't. Today I'm posting Zango Practices Violating Zango's Recent Settlement with the FTC. In a series of screenshots, I show widespread Zango installations with no disclosure outside of a EULA. I also present numerous Zango ads appearing with no labeling at all.