Category: payments

Methods of transferring and storing funds

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Consumer Payment Systems — Japan (teaching materials) with Andrei Hagiu

Edelman, Benjamin, and Andrei Hagiu. “Consumer Payment Systems — Japan.” Harvard Business School Case 909-007, August 2008. (Revised May 2009.) (educator access at HBP. request a courtesy copy.)

In 2008, the Japanese consumer payments landscape featured ongoing widespread use of cash, limited use of credit cards and rapid rise of e-money systems based on contactless technology embedded in cards and especially mobile phones. The case details the alliances that created new products, as well as the regulations that sometimes stood in the way. Throughout, the case identifies incentives for both consumers and merchants, including direct costs, efficiency benefits, rebates, and treatment in case of loss or fraud.

Teaching Materials:

Consumer Payment Systems — United States and Japan – Teaching Note (HBP 909039)

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Consumer Payment Systems — United States (teaching materials) with Andrei Hagiu

Edelman, Benjamin, and Andrei Hagiu. “Consumer Payment Systems — United States.” Harvard Business School Case 909-006, August 2008. (Revised July 2011.) (educator access at HBP. request a courtesy copy.)

In 2008, the U.S. consumer payments landscape was characterized by the ongoing prevalence of credit and debit card networks, the decline of checks, the rise of stored value cards, and the growth of new payment methods such as PayPal, Bill Me Later, and decoupled debit. This case presents the structure of these payment methods, focusing on incentives for both consumers and merchants, including direct costs, efficiency benefits, rebates, and treatment in case of loss or fraud.

Teaching Materials:

Consumer Payment Systems — United States and Japan – Teaching Note (HBP 909039)