Services for Advertisers - Avoiding Waste and Improving Accountability Benjamin Edelman
In the course of my research on spyware/adware, typosquatting, popups, and other controversial online practices, I have developed the ability to identify practices that overcharge online advertisers. I report my observations to select advertisers and top networks in order to assist them in improving the cost-effectiveness of their advertising including by flagging improper ad placements, rejecting unjustified charges, and avoiding untrustworthy partners. This page summarizes the kinds of practices I uncover and presents representative examples drawn from my publications.
Advertisements loaded in "injectors" that insert ads into publishers' sites without publishers' approval and without payment to publishers. (Example: Vonage advertising through Fullcontext injector.)
Email messages promoting affiliate links in violation of merchants' rules.
Adware, "loyalty programs," and similar software automatically invoking affiliate links when users request merchants' sites.
Adware, "loyalty programs," and similar software presenting affiliate links, and covering a portion of merchants' sites with such links, while users browse merchants' sites.
I catch infractions using multiple "crawler" PCs which operate 24 hours per day, continuously checking for improper advertising placements. These crawlers run from multiple locations in the US, along with systems to detect behaviors targeting users outside the US. Some of my reports draw on large-scale automation developed in partnership with Wesley Brandi. I supplement automatic observations with manual testing using methods I have refined over more than a decade.
Each of my reports includes a packet log presenting the specific methods and identifiers (ad tags, affiliate IDs, etc.) associated with the infraction. Where an incident includes notable on-screen appearances (e.g. a popup), I typically include a screen-capture video or screenshot image showing occurrences as they appear to users. Each report includes a customized explanatory memorandum.